Knowledge Management... 30.9.2003

Corporate memory - the hard way

Here is a good pointer to an analysis of why knowledge management efforts go awry. The point that caught my attention was that so often these projects are executive driven, not bottom up driven so they don't really help the bottom line people get their jobs done. They don't become integrated into the social fabric of the organization and thus don't get used. Knowledge Management should be something that helps a knowledge worker get their job done.