| 2004-11-23 |
Never answer the same question twice |
|
When a user comes to me with a question about a program I have written, I like to do two things. First, answer the question. Second, change the program so the question won't come up again.
This is particularly appropriate with error messages. If a user has to ask me what an error message means, the message isn't doing it's job. I rewrite it so that next time someone sees it, they won't have to ask me about it. It helps to have just explained it to a live user.
|
|
posted at 07:50:08
#
comment []
trackback []
|
|
|
| November 2004 |
|---|
| Mo | Tu | We | Th | Fr | Sa | Su |
|---|
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | | 8 | 9 | 10 | 11 | 12 | 13 | 14 | | 15 | 16 | 17 | 18 | 19 | 20 | 21 | | 22 | 23 | 24 | 25 | 26 | 27 | 28 | | 29 | 30 | | | | | | Aug
2004 | | Dec
2004 |
|---|
Comments about life, the universe and Python, from the imagination of Kent S Johnson.
BlogRoll
|
