A blog looking at business communication, knowledge management, scripting tools, OS technology news and other things of interest to mobile tech workers. As I find interesting news this will also contain pointers to thoughts related to configuration managment, change management and general software development.
Here is an excellent addition to any analyst's or consultant's toolbox, again from Jeff Nichols.
First it is all about scope. I wish I had learned this sooner in my career. I now spend far more time managing an engagement's scope both upfront and as it progresses than I have done before and it works.
Become an expert at defining scope. If you can’t say precisely what problem you’re trying to solve, your “solution” will be off the mark.
Second, thinking matters ... Most of us in this role are good at thinking 'on our feet'. But that shouldn't be the normal mode of operation. Setting time aside and prioritizing it high so we can think through an issue is critical to good performance.
Take time to study and think. Find reference books and read them. The heart of analysis is problem solving, and that requires think time.
Create opportunities for brainstorming. Ask for a meeting with subject matter experts, either one-one or one-few. Come prepared, have an agenda (don’t waste their time), lay out the question or issue and talk about it.